Returns & Exchanges
At CLOSET CLOUD, we want you to love your new style, but if something isn't quite right, we offer a seamless 30-day return policy for all unworn items. Our goal is to ensure your shopping experience remains as light and airy as our collection.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Place the items in their original packaging with all tags attached to ensure they remain in pristine condition during transit.
Ship It Back
Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects your return, we will process your refund or store credit within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing